A Guide for Designing and Implementing a Case Processing System for Child Support Enforcement |
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absent parent Action Plan AFDC and/or automated case processing automated system automation implementation automation project caseflow caseload management caseworker Child Support Enforcement child support offices collections color coding components computer file control chart court decisions determine DEVELOPING A TICKLER documentation effective case processing efficient and effective employees Enhance Case Processing evaluation evaluation strategy example FIGURE filing system flowchart goals and objectives identify INFORMATION INFORMATION input intake IV-A IV-D functions IV-D office IV-D program locate management activities management needs management system manual methods norm obtain OCSE office automation technology organization outcard paternity pending performance personnel Pilot Project pilot test potential prioritization procedures processing activities processing and management processing cycle processing system questions random sampling record reports requested responsible retrieval selected simple random sampling simplification status steps successful resolution supervisors Sylvia Porter tasks tickler systems training needs units vendors Word Processors workbook