Better! Faster! Cheaper!: 102 Tips for Improving Agency Performance

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AuthorHouse, Mar 15, 2012 - Business & Economics - 200 pages
The Agency business has been struggling for the last decade and everyone is looking for solutions. In this book you will find 102 different answers. Some are big picture observations. Others are common sense tips. There are thoughtful observations and insightful approaches. Most of all, it is a call to go back to the nuts and bolts of the business in order to find a way forward.
 

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Contents

Make efficiency worth my while
91
Set clear objectives for everyone
93
Lose the losers
95
Get a jump on fee negotiation
96
Negotiate on your terms
98
Properly train Client facing staff
100
Create an Idea Bank
102
Stay away from mercenaries
104

Get it from existing Clients
15
Find new ways of getting it
16
Do post mortems
18
Selling great Ideas is not Mission Impossible
23
Dress it for success
25
Clearly link the benefit to the Idea
26
Dont use storyboards
27
Understand how approval happens
28
Romance the product
29
Stay away from movie language
30
Let the best salesman sell
31
Do a crime scene investigation
33
Understand acts of faith
34
Set up the magic moment
36
Creativity is not logical
39
Say Yes
40
Say what else?
42
Say what if
43
Make it impossible
45
Make it illegal
46
Make it immoral
48
Go for quantity over quality
50
Make it fun
51
Make it safe
52
Avoid Groupthink
53
Time to get creative with the brief
57
Get rid of the Marketing Jargon
58
Play to your Creatives modalities
59
Create a Target Journal
61
Go where the action is   
63
Understand category rules
64
Play with ideas first
66
Stay away from Adland
67
Interview your real target
68
Ask yourself if it inspires you
69
Do a post mortem
70
Presentation time is winning time
73
Control your body talk
74
Talk with a friend
75
Think before you Powerpoint
76
Remember you are the star
77
Make it fun
78
Every presentation is a sale
79
Make sure you play the part
80
Plan for the equipment not to work
81
Plan to finish early
82
Do real rehearsals
83
Doing more with less
87
Meetings are not free
89
Do Flight simulations
106
Move away from FTEs
108
Link Compensation to Client sales
110
The most misunderstood job in the Agency
115
Go from Departments to Brand Teams
116
All Clients are not equal
118
Deliver your differential benefit
120
Write a Marketing Plan for your Account
122
Monitor progress against the Plan
124
Write Top Gun memos
126
Let the Account Plan drive decisions
128
Know where your Client really stands
130
Build double relationships with Clients
132
Even as you get big stay small
134
Results outweigh processes
136
Dont set bad precedents
137
Manage the Agencys image
138
Complement your Clients knowledge
139
Believe in Murphys Laws
140
Dont play the safe vs risky game
141
Stay away from you win I lose
143
Be a con man
144
Dont say it be it
145
Make it simple
146
Advertising 20 is still about people
149
Digital is a competence
151
Think interactive first digital second
153
Move from Targets to Participants
155
Move from Benefits to Passions
157
Move from integration to unification
159
Make data your friend
161
Account for the 3 stages of purchase
163
Always have an awareness plan
165
Understand how viral really works
167
When the work ends it starts
169
If the advertising is not right its wrong
173
Stay away from the wrong ways
174
Know your Target
176
Know your challenge
178
Understand the benefit
179
Properly define the Idea
181
Make sure the Idea is big
183
Properly evaluate the execution
185
Use your Platform Proposition
187
Properly evaluate digital executions
189
Learn the art of giving feedback
190
About the Author
193
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About the author (2012)

Vivek Kuchibhotla is the Founder of BFC Ideas, a Consultancy that helps its Clients to get to better Ideas, and to do so faster, and cheaper. Vivek has a unique perspective on the Ideas Business. He has been a “creator”, a “buyer” and a “seller” of Ideas. He has been an “insider” and an “outsider” at major Agencies and Corporations and has a keen understanding of the issues that surround the generation and implementation of Ideas. Vivek has spent the last decade conducting workshops and seminars with hundreds of different Agencies and Advertisers, and on four continents. He has worked with Agencies to help them strengthen their Idea Generation and Selling skills. He has helped them improve their Account Management function. He has helped them fine-tune their strategic thinking skills and their New Business operations. Prior to his work as a Consultant, Vivek spent ten years in Account Management at Leo Burnett, working on major Accounts such as Procter & Gamble, McDonald’s and Kellogg. He also worked on smaller local accounts in different countries. Vivek also worked in Brand Management at Unilever, Kellogg and S.C. Johnson. Vivek and his family live in Chicago, Illinois. He can be contacted at vivek@bfcideas.com or through the www.bfcideas.com website.

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