BOHICA: “What You Managers Always Do To Us Workers”Ninety percent of management improvement and cost saving initiatives are failures that end up wasting time, money and in the worst cases, result in catastrophic failures leading to injury or death. Matt Polaski and his band of unsung maintenance engineering heroes at the Mornington Dairy Plant are frustrated by working in the ”circle of despair;” patching one breakdown after another. They want to do the right things right. Matt knows that the preservation of their mental well-being and the future of the company depend on the implementation of a best practices program. He realizes that his marriage may even survive if they are successful! Jim Champion, Mornington’s GM, wants to improve performance as well, but he can't wait as long as Matt's plan requires. Jim's approach leads to a temporary improvement followed by a major catastrophe. When the dust and recriminations settle, Jim asks Matt to lead another improvement program. Matt and his crew have a tough choice to make. |
Contents
CHAPTER 1 | 1 |
CHAPTER 2 | 7 |
CHAPTER 3 | 11 |
CHAPTER 4 | 16 |
CHAPTER 5 | 21 |
CHAPTER 6 | 26 |
CHAPTER 7 | 34 |
CHAPTER 8 | 42 |
CHAPTER 22 | 100 |
CHAPTER 23 | 104 |
CHAPTER 24 | 111 |
CHAPTER 25 | 116 |
CHAPTER 26 | 120 |
CHAPTER 27 | 124 |
CHAPTER 28 | 127 |
CHAPTER 29 | 130 |
CHAPTER 9 | 44 |
CHAPTER 10 | 47 |
CHAPTER 11 | 50 |
CHAPTER 12 | 52 |
CHAPTER 13 | 55 |
CHAPTER 14 | 60 |
CHAPTER 15 | 69 |
CHAPTER 16 | 75 |
CHAPTER 17 | 77 |
CHAPTER 18 | 85 |
CHAPTER 19 | 90 |
CHAPTER 20 | 91 |
CHAPTER 21 | 99 |
CHAPTER 30 | 133 |
CHAPTER 31 | 138 |
CHAPTER 32 | 140 |
CHAPTER 33 | 146 |
CHAPTER 34 | 150 |
CHAPTER 35 | 151 |
CHAPTER 36 | 154 |
CHAPTER 37 | 157 |
CHAPTER 38 | 160 |
EPILOGUE | 165 |
Additional Resources | 167 |
About the Author | 169 |
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Common terms and phrases
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