Closing the Sale |
Common terms and phrases
additional items additional or related Appendix Assist the customer Bird feeder blue moon cash or charge cedar bed big charge today classic style close the sale Comments & Suggested Compare your answers customer additional customer is ready Customer's Intent Buying Customers Have Second demonstrated this skill eggnog exchange full refund Garden tools Gina happy to carry help you find Inform the customer Intent Buying signal keep both styles keep drilling once McMullen MP3 player National Retail Federation Okay once you've struck options patience perfect match probably won't wear professional sales associate purchase decisions questions ready to buy Recognizing Buying Signals related merchandise retail industry return/exchange policies Sales Associate Responses sandwich with salad science fiction season Second Thoughts selection Sell the customer signal This customer skill standards store's exchange/return policy struck oil Suggesting Helpful Add-Ons technique tell Uh-Oh universal remote want to look warranty Workbook