Conducting ToursWritten in an engaging, easy-to-read style, Conducting Tours offers students practical information for careers as tour guides. It also provides valuable insights into the tour process for other travel professionals. Beginning with basic information on escorting and tour planning, the text moves into increasingly complex subjects, including cross-cultural sensitivities, group behavior, diplomacy and dealing with emergencies. The text also discusses how to plan, price and market a tour, and includes useful information on finding a job as a tour professional..Illustrated and reinforced with application activities and case studies, Conducting Tours gives students a thorough introduction to this exciting and enjoyable career! |
Contents
City and Site Guiding | 21 |
MultiDay Tours | 41 |
Client and Escort Psychology | 71 |
Copyright | |
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activities airline airport American arrive assigned attractions baggage bellhops Blvd breakfast brochure cabin called Chapter check-in city guide city tour clients coach cost cruise lines cultural customs Delmar Publishers Figure DENPASAR departure destination dining driver escorted tour example excursions flight flight attendant front desk gate give included intermodal itinerary luggage marketing meal motorcoach tour National Tour Association negotiate on-site guide passengers person problems Quebec City restaurant rooming list schedule seat rotation ship sightseeing skills someone step-on guide strategy Suite suppliers things ticket tion Tour & Travel tour company tour conductor tour director tour escort tour groups tour guide tour leader tour manager tour manager's tour members tour operator tour participants tour planner tour's tourist Tours P.O. Box train Travel Agency Travel Service trip usually