Conducting Tours

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Delmar Publishers, 1996 - Business & Economics - 257 pages
Written in an engaging, easy-to-read style, Conducting Tours offers students practical information for careers as tour guides. It also provides valuable insights into the tour process for other travel professionals. Beginning with basic information on escorting and tour planning, the text moves into increasingly complex subjects, including cross-cultural sensitivities, group behavior, diplomacy and dealing with emergencies. The text also discusses how to plan, price and market a tour, and includes useful information on finding a job as a tour professional..Illustrated and reinforced with application activities and case studies, Conducting Tours gives students a thorough introduction to this exciting and enjoyable career!

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Contents

City and Site Guiding
21
MultiDay Tours
41
Client and Escort Psychology
71
Copyright

9 other sections not shown

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About the author (1996)

Marc Mancini is one of the travel industry's best-known speakers, educators, and consultants. His writing and video production credits include 12 books, 32 videos, dozens of training websites, and more than 300 articles, with some syndicated by the Los Angeles Times. He has appeared on CNN, ABC's Good Morning America, and Showtime. An Adjunct Professor of Travel at West Los Angeles College, Dr. Mancini was named Educator of the Year by the International Society of Travel and Tourism Educators, and in 2010 received ASTA's Diamond Award. His consulting clients include American Express, Marriott, CLIA, Holland America, AAA, Norwegian Cruise Line, Lufthansa, and the Hawaiian Visitors and Convention Bureau. Dr. Mancini holds a BA degree from Providence College, and an MA, MS, and PhD from the University of Southern California.

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