Dealing with Difficult Parents: (and with Parents in Difficult Situations)

Front Cover
Eye On Education, 2001 - Education - 198 pages
This book helps teachers, principals, superintendents, and all educators develop a repertoire of tools and skills for comfortable and effective interaction with parents. It shows you how to deal with the parent who is bossy, volatile, argumentative, aggressive, or maybe the worst - apathetic. It provides specific phrases to use with parents to help you avoid using "trigger" words which unintentionally make matters worse. It will show you how to deliver bad news to good parents, how to build positive credibility to all types of parents, and how to foster the kind of parent involvement which leads to student success.
 

Contents

WHO ARE THESE GUYS? DESCRIBING
13
Typical Behaviors of Some of Our Parents
21
COMMUNICATING WITH PARENTS
37
POSITIVE COMMUNICATION WITH PARENTS
49
You Never Get a Second Chance
62
There is a Time and a Place for All Conversations
70
1
79
WHAT IF THE PARENT IS RIGHT?
80
DEALING WITH PARENTS
107
11
109
BUT I DID GET A GOOD DEALEXAMINING
123
WHAT IF THEY USE THE F WORDFAIR?
135
FOCUS ON THE FUTURE
142
INCREASING PARENTAL INVOLVEMENT
151
25
160
Obstacles to Involving Parents at School
178

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