Effective communication: student manualFEMA, Emergency Management Institute, 2002 - Communication |
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Accurately recalled ACTIVE LISTENING PROCESS Address appropriate Avoid distracting behaviors Basic Communication Skills body language Chronemics communication habits communication model communication styles Communication Technology Continued Communication Variables community's Course Summary Cultural differences damage day-to-day communication debris flow Delivering Oral Presentations discussed E-mail effective communication tool effective listening Effective Oral Communication EMERGENCY ALERT SYSTEM emergency communications emergency management emotional ensure evacuation eye contact flood gestures Haptics hear humor identified important Job Aid 3-1 learning goals LIBERTY COUNTY low-tech Media Interviews mudslide National Weather Service nonverbal communication nonverbal cues Number Officer Name person personnel posture Preparing and Delivering Provide radio rain relaxed response Salvation Army sender and receiver situation speak speaker specific speech anxiety SUMMARY AND TRANSITION Summary In Unit target audience Templates for Written Tips for Active topic TORNADO TRANSITION Unit Summary UNIT OVERVIEW warning Written Communications Continued XXX-XXX-XXXX