Handbook of Training Evaluation and Measurement Methods

Front Cover
Routledge, Aug 21, 2012 - Business & Economics - 420 pages
This new, third edition of Jack Phillips's classic Handbook of Training Evaluation and Measurement Methods shows the reader not only how to design, implement, and assess the effectiveness of HRD programs, but how to ultimately measure their return on investment (ROI). Each chapter has been revised and updated to include additional research, expanded coverage, and new examples of Dr. Phillips's case studies. Seven entirely new chapters have also been added, focusing largely on ROI.
 

Contents

The Measurement Imperative
1
Evaluation Models and Design Issues
51
DataCollection and Analysis
109
Implementation Issues
313
Appendices
378
Index
415
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