How to Collect Money by Mail: How to Write Effective Collection Letters--testing Copy--planning a Series--retail, Instalment and Dealer Accounts--credit System--collection Schemes and Legal Steps--how Creditors Cooperate to Cure "slow Pays" and Bad Accounts. 157 Money Getting Plans Adopted by 43 Correspondents |
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How to Collect Money by Mail: How to Write Effective Collection Letters ... Anonymous No preview available - 2018 |
Common terms and phrases
action advertising amount appeal argument attention attorney Bad Accounts bad debts bad pay bill buyer buying cash cash-up CHART Closed Real Estate collection agency collection department collection efforts collection letter collection methods collection pitch collector coöperation corre court credit limit credit records creditors customer's dealer Dear Sir debtor delinquent effective failed feel followed force form letter friendliness dictates instalment house interest keep lawyer Letter Play letter series Libel loss lost credit standing ment merchant no-ship overdue paragraph past due postal postal card pride profit prompt payment promptly reader realize record reminder remittance Replevin retail routine Salesmen second letter selling talk sight draft skip slow pay statement suggested suit third letter tickler tion tomer tone touch town trade warn writing
Popular passages
Page 17 - Hence, the more time and attention it takes to receive and understand each sentence, the less time and attention can be given to the contained idea, and the less vividly will that idea be conceived.
Page 79 - any statement published without just cause or excuse, expressed either in print or in writing, tending to expose another to public hatred, contempt or ridicule." The fact that his remarks about his debtor were true, or that he believed them to be true, did not alter the case. He had committed libel and could have been punished severely had the case not been settled out of court. The lesson, 79 though a hard one, made him careful of the points of law which infringe on collection problems.
Page 80 - I will garnishee and foreclose, but I dislike to do this, if you will only be half white." Had the writer of the card omitted the last clause, he would have been free from the penalties of the law, for the court intimated that a request to pay, accompanied by the statement that the creditor intended to foreclose, might not be of such a character as to render the postal unmailable; but the last sentence was clearly intended to reflect upon the character of the debtor, and the writing was illegal....
Page 80 - ... their right of reputation and of property, and to secure generally a higher standard of morality. The question which puzzles the average correspondent is what language or style of display the courts consider as falling within the condemnation of the statutes. Where a creditor wrote on a post card, "I can see very plainly that you do not intend to pay any attention to my letters or your agreements.. I propose to get the balance due on that claim. I shall wait no longer, but will see what can be...
Page 107 - Let your customer know that a personal interest attaches to him — a real personal interest that is not measured wholly by his orders and his dollars— and you will win in return that close, personal association and active support that builds up business.
Page 15 - Good collectors put salesmanship into their letters, thinking not only of keeping bad accounts from rising above the established allowance, but also of increasing the volume of business the house is doing.
Page 13 - ... his bill. Proof that you are in touch with his other creditors will do the trick. Utility touches all of your debtor's solid interests in life — the conveniences, necessities and uses which credit, good reputation and freedom from collection embarrassment supply. Remind the dealer, the consumer, the man who owes for trade or professional service, that inconvenience — loss of reputation — perhaps want — trails at the heels of non-payment, and you have made a strong case for your house....
Page 72 - EMEMBER that most men want to pay their debts and do not consider any man dishonest until he; has proved himself so. Do not resort to threats of severity until conditions absolutely demand them. The debtor who has been hardened and aggravated by the ordinary "giveme-my-money" letter will have a pleasant surprise if you first show him a personal understanding of his case.
Page 45 - Everything in that circle having any bearing on the customer's business should be recorded on the credit man's cards or in his brain. No limited range of information will suffice, for it is only by knowing all about a man that you can judge him accurately.
Page 25 - Business /CUSTOMERS who keep their acX*' counts paid up feel a certain satisfaction in dealing at that store. They are privileged persons — always welcome.