How to Get Started: AppendixU.S. Office of Personnel Management, Federal Quality Institute, 1990 - Personnel management - 38 pages |
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Common terms and phrases
activities America's Quality Coaches American Supplier Institute article or service basic Booz-Allen & Hamilton BPA's Business clause conformance cont contract price contractor offers Coopers & Lybrand Corning Quality Systems correct or re-perform Crosby says defective and nonconforming Delaware County delivery order Edwards Deming effective employees engineering Ernst & Young Federal agencies Federal Quality Institute Federal Supply Schedule FPMR goals Government implementation invoice Juran Institute mandatory source Maryland Center materials maximum order limitation ment operating OPM Contracting Officer orders placed payment performance Philip Crosby Associates place orders product quality Quality and Productivity quality costs quality improvement Quality Network Rochester quality problems quality-control program schedule contractor select a contractor services specified single source specifications standards statistical statistical process control supplies or services Telephone total quality control Total Quality Management Total-quality-control programs TQM Schedule TQM services VPC Virginia Polytechnic wire transfer zero defects