Human Resources and Organizational Behavior: Cases in Health Services Management |
Contents
A Supervisors Dilemma | 8 |
Personal Feelings Versus Work Performance | 10 |
Inflated Statistics | 13 |
Copyright | |
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action Amesville Andy asked began behavior Betty blood bank called Carol Catherine CCRC changes Charge Nurse chart Cheryl clinical conflict decision department heads Diane Discussion Questions Donna duties eight-hour days employees facility Fatima Goodbar head nurse healthcare healthcare organizations hired hospital hospital's Human Resources Independent Contractor Jack Jane Jane's Jennifer Jerry Joan Jonathan Kate laboratory Lindsey Davis Management Ch Martha Mary medical records department meetings mental health counselors months needed Northbridge notified nurses and counselors nursing department nursing staff Omar organizational outpatient Pamela Pamela Fleming patient Patty Performance Appraisals performance evaluation personnel physical therapy physicians position problems quality improvement process rehabilitative Relationship request resigned responsibilities RPTA Sally scheduled Sexual Harassment Shady Rest shift shortage situation specimen staff members staff nurses technicians therapist told unit week weekend Who's the Boss Workplace Zero Defects