Performance by Design: The Systematic Selection, Design, and Development of Performance Technologies that Produce Useful ResultsAt the end of the day, our jobs are all about results. The desire to achieve useful results should guide your decisions on a daily basis. This book's unique Performance by Design approach and framework will systematically walk you through the processes, procedures, tools and techniques that are most valuable in creating performance systems that achieve results. In eight chapters, the book sequentially describes each step in the Performance by Design framework: What is performance Identify desired performance Define success Define performance assessments Identify a set of solutions Design and develop performance solutions Conduct formative evaluations Continual improvements You'll learn how to combine strategic plans, needs assessments and SWOT analysis results to prioritize the accomplishments that are expected from your improvement efforts. You'll understand the importance of using agreed-upon performance objectives - rather than myths and assumptions - to guide your decision-making. You'll learn how to align performance interventions with those factors known to contribute to the achievement of useful results. The book comes with a variety of aids that will help you grasp the material - including real-world examples, numerous figures and charts and a glossary of key terms. This is the third of six books in the new Defining and Delivering Successful Professional Practice Series designed to define and deliver measurable performance improvement. Code DDSPP3, Price, $19.95, 192 pp Dr. Ryan Watkins |
Contents
Strategic Planning and Alignment | 6 |
Introduction | 21 |
Defining Priorities | 44 |
Define Performance Assessments | 75 |
Analyzing Performance and Performer | 84 |
Introduction | 91 |
Finding Options and Opportunities | 102 |
Choosing the Appropriate Performance | 109 |
Design and Develop Performance Solutions | 115 |
Continual Improvement | 131 |
Conclusion | 161 |
| 173 | |
Common terms and phrases
accom accomplish desired results achieve ADDIE model aligning performance ance technology and/or balanced scorecards continual improvement contributing factors criteria current processes decisions design and development desired performance development processes division documents Doug Leigh e-learning employees ensure external clients external partners Florida State University focus groups focused formative evaluations implementation improve performance Individual or Team individual/team levels input internal and external Kaufman Leigh Macro measures Mega Mega-level ment mentation Micro-level multiple necessary needs assessment options organization organizational partners performance analysis performance assessments Performance by Design performance improvement efforts performance improvement initiative performance improvement team performance interventions performance objectives performance solutions performance tech perspectives Pill Containers pilot test potential performance prioritize ratio scale Ryan Watkins selected performance technologies set of solutions societal Step strategic plans SWOT analysis systematic process task analysis technology interventions tion tives valuable verify Watkins