Quality Improvement in Education: Case Studies in Schools, Colleges and Universities

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Carl Parsons
D. Fulton, 1994 - Education - 196 pages
"Using case studies from the full range of educational institutions, this book provides an analytical overview of the quality debate in British education, illuminating the evolution of one of the most prevalent and forceful cultural phenomena in contemporary education. Lessons are learned from quality improvement in industry and public service, and the case studies show how procedural approaches like TQM, IIP and BS 5750 are being adapted to the educational context. Directed towards all involved in educational management, the book is of particular value those responsible for initiating and monitoring improvement in their institutions."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved

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Contents

Quality Improvement in Action Carl Parsons
10
A Quest for Quality in Key Stage 1 Assessment
27
Communication and Quality in the Primary School
48
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