Quality of Distance Education Providers' Programs and Services as Defined by Postsecondary Customers in Wisconsin

Front Cover
University of Wisconsin--Madison, 1993 - 314 pages

Contents

Research Questions
5
Definitions of Terms
10
Products Received
11
Limitations of the Study
13
Literature Review
17
Quality in Education
23
Summary
30
Quality in Distance Education
31
References
59
Demographics of Survey Respondents
70
Overall Rating of Criteria for Evaluating
73
Rating of Criteria for Evaluating
76
V
80
Overall Rating of Criteria for Evaluating
84
Products Expected to Be Useful in the Future
88
Education
123

Subjectivity of Perspectives of Quality
35
Indicators of Quality in Distance Education
38
Quality of Instruction
42
Summary
48
Limitations
52
Distributor Criteria for Producers
53
Summary
56
23
138
vi
144
Overall Rating of Criteria for Evaluating
147
Criteria for Evaluating Videoconferences
149
Criteria for Evaluating Taped Resources Fully
152
Criteria for Evaluating Services Fully
155

Bibliographic information