Selling Tourism Services at a Distance: An Analysis of the EU Consumer AcquisNew rules on distance contracts provided for the Consumer Rights Directive of 25 October 2011 do not apply to package holidays or contracts falling within the scope of the Timeshare Directive. Moreover, contracts for passenger transport services and contracts for the provision of accommodation, car rental, catering or leisure services if the contract provides for a specific date or period of performance are not covered by some of these rules. Yet measures aimed at protecting the consumer when a contract is concluded via the phone, the Internet, by mail or other means of distance communication play a role in tourism. This book helps readers to navigate through uncertainties in travel contracts regarding information requirements, the right of withdrawal or providing alternative services. Findings reveal that consumer acquis is inadequately adapted to the features of the tourism industry when an optional instrument based on the Draft Common Frame of Reference might be used in the future. |
Other editions - View all
Selling Tourism Services at a Distance: An Analysis of the EU Consumer Acquis Josep Maria Bech Serrat No preview available - 2014 |
Selling Tourism Services at a Distance: An Analysis of the EU Consumer Acquis Josep Maria Bech Serrat No preview available - 2012 |
Selling Tourism Services at a Distance: An Analysis of the EU Consumer Acquis Josep Maria Bech Serrat No preview available - 2012 |
Common terms and phrases
Acquis Group Air Passenger’s Rights applicable Bech Serrat Boat Passengers Rights Bus Passengers Rights cancellation clauses considered consumer acquis consumer contract consumer protection Consumer Rights Directive consumer’s contracts concluded cooling-off period Council cross-border DCFR departure Directive on consumer distance communication distance contracts Distance Selling Directive distance selling regulation durable medium E-Commerce Directive electronic EU law European Commission European contract law European Parliament formal requirements information duties information requirements leisure services mandatory means of distance Micklitz minimum harmonisation model rules national laws non-performance Nordhausen optional European contract optional instrument organiser package holidays Package Travel Directive Passenger’s Rights Regulation Passengers Rights Regulation pCRD as amended performance pre-contractual information provide the consumer regard Regulation EC reimbursement remedies right of withdrawal Rights Regulation EC Schulte-N€olke selling tourism services separation between distance service provider specific date sumer termination Timeshare Directive tourism industry trader transport travel contracts UNIDROIT withdrawal period