Systems Leadership: Creating Positive Organizations

Front Cover
Gower Publishing, Ltd., 2006 - Business & Economics - 291 pages
This book is concerned with how people come together to achieve a productive purpose. Human survival has always depended upon our ability to form and sustain social organisations. People have a deep need to be creative and to belong. By creating positive organisations we can fulfil these needs and build a worthwhile society. Such organisations do not occur by chance; a positive organisation is created by the hard work of leaders and members and influenced by the way the organisation is designed, especially its systems. All this needs to be based on an understanding of sound, general principles of behaviour. This book outlines that work; how to build a positive organisation in terms of general principles and practical examples. Understanding and applying this work requires discipline (not dogma) and creativity. The authors show the significant positive results that can be achieved and detail a range of case studies. Unlike some books which are based on goals, objectives or visions this book concentrates on how this can be achieved. The authors observed and engaged with what good leaders and members actually do and have endeavoured to distil the essence of productive relationships based on core, human values. This work has been applied in businesses, social service agencies, hospitals, city governments, national governments, armies, churches, public utilities, indigenous communities, schools and other unique organisations. It is intended to help leaders create more humane and productive organisations that can both meet their objectives and improve the human condition. It does so by presenting a coherent theory exemplified by numerous cases and practical experience. As more than one leader has commented, 'this stuff actually works'. The CD supplied with the book contains 11 case studies which look at the application of systems leadership techniques in a range of organisational contexts.
 

Contents

List of Figures
1
Figure 8
8
Principles of Behaviour
11
Figure 14
14
THE NATURE OF WORK AND ORGANISATIONS
37
Meritocracy
59
Associations and Employment Hierarchies
65
The Work of the Board with the Executive Team
73
1 Successful Change Process Part
178
MAKING CHANGE HAPPEN PUTTING THEORY
187
2 Successful Change Process Part 2
199
Systems and Symbols Audit Organisational Health Check
203
How to Design Systems
213
1 System of Transfer or Transformation
218
2 Work Performance Review System Control Form
228
Creating High Performance Teams
231

Leadership Power and Authority
79
Levels of Work
85
SYSTEMS LEADERSHIP
99
Leadership Policy and Systems
107
Task Formulation and Assignment
115
Authorities and Role Relationships
131
Key Systems
143
Teams and Teamwork
173
So What? What Difference Has This Made?
245
1 New Zealand Aluminium Smelters Employee Numbers
249
9 Hamersley Iron Productivity
256
Discipline or Dogma?
259
Complementary Theories and Practices
271
Conclusion
277
Index
285
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