The 2010 Pfeiffer Annual: Training

Front Cover
Elaine Biech
John Wiley & Sons, Nov 25, 2009 - Business & Economics - 320 pages
This volume of the popular Pfeiffer Annuals series offers unique activities, articles, and an instrument from experts and practitioners in the field of managerial training. It addresses the design, delivery, and evaluation of interventions that can be used to improve the performance of managers across all sorts of disciplines. This year’s Annual puts the spotlight on communications and offers value information on such topics as negotiation, leadership, situational training, informal learning, trust, and distance learning. The Annual features an international list of expert contributors.

Purchase of an Annual includes access to an associated website which features customizable versions of the reproducible items associated with each activity included in the volume.

 

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Contents

Meeting of the Minds Creating Interaction and Appreciating
Introduction tothe Experiential Learning Activities Section
Managing TalentUsing EI toRetainTalent
Our Unique Qualities Strengthening SelfConcept
I Learned from
Respect Is a Bridge
The CatererUnderstanding the Negotiation Process
Approaches to Trust Building TrustBuilding Strategiesfor Employees RebuildingLostTrust Analysis in theAgeofDistance Learning The Problem
Appropriateness Instrument Leadership Style LSAI Descriptionofthe Instrument
Systems Thinking Best Practices Research on the DNA
Introduction tothe Articles andDiscussion Resources Section
What IsBody Language? What theBody SaysEvenWhen the The Leadership Position Presenter Is Not Speaking
Conclusion
Using Trust toAchieve Workplace Success
Successful Organizations
Conclusion

Ore Wars Deciding on Tactics
Resources Managing Talent Background Information
The Bar On EQi Components
Managing Talent SelfExamination
Burrs in the Saddle A Way to Create Workshop Dialogue
Introduction to the Inventories Questionnaires and Surveys
Descriptionof the Instrument Administrationofthe Instrument
Informal Learning and the Case to Formally Design
Evaluation Criteria
CaseStudy Organizational Outcomes
Fostering aLearning Culture to Move Beyond
Conclusion Contributors
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About the author (2009)

Elaine Biech is president and managing principal of ebb associates inc, an organizational development firm that helps organizations work through large-scale change. Biech has been in the training and consulting field for thirty years and is the author and editor of four dozen books, including Pfeiffer Annuals of Training and Consulting, 90 World-Class Activities by 90 World-Class Trainers, Training for Dummies, The Business of Consulting, Second Edition, and Marketing and Selling Your Consulting Services all published by Wiley. Biech is the recipient of ASTD's highest honor, the Gordon M. Bliss award.

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