The 2010 Pfeiffer Annual: TrainingElaine Biech This volume of the popular Pfeiffer Annuals series offers unique activities, articles, and an instrument from experts and practitioners in the field of managerial training. It addresses the design, delivery, and evaluation of interventions that can be used to improve the performance of managers across all sorts of disciplines. This year’s Annual puts the spotlight on communications and offers value information on such topics as negotiation, leadership, situational training, informal learning, trust, and distance learning. The Annual features an international list of expert contributors. Purchase of an Annual includes access to an associated website which features customizable versions of the reproducible items associated with each activity included in the volume. |
Contents
Introduction tothe Experiential Learning Activities Section | |
Managing TalentUsing EI toRetainTalent | |
Our Unique Qualities Strengthening SelfConcept | |
I Learned from | |
Respect Is a Bridge | |
The CatererUnderstanding the Negotiation Process | |
Approaches to Trust Building TrustBuilding Strategiesfor Employees RebuildingLostTrust Analysis in theAgeofDistance Learning The Problem | |
Appropriateness Instrument Leadership Style LSAI Descriptionofthe Instrument | |
Systems Thinking Best Practices Research on the DNA | |
Introduction tothe Articles andDiscussion Resources Section | |
What IsBody Language? What theBody SaysEvenWhen the The Leadership Position Presenter Is Not Speaking | |
Conclusion | |
Using Trust toAchieve Workplace Success | |
Successful Organizations | |
Conclusion | |
Ore Wars Deciding on Tactics | |
Resources Managing Talent Background Information | |
The Bar On EQi Components | |
Managing Talent SelfExamination | |
Burrs in the Saddle A Way to Create Workshop Dialogue | |
Introduction to the Inventories Questionnaires and Surveys | |
Descriptionof the Instrument Administrationofthe Instrument | |
Informal Learning and the Case to Formally Design | |
Evaluation Criteria | |
CaseStudy Organizational Outcomes | |
Fostering aLearning Culture to Move Beyond | |
Conclusion Contributors | |
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ability action activity aggressive allow Annual answer approach appropriate assertiveness assessment audience become behavior body building challenges chart Comments communication complete consider Consulting copy course create decisions describe discussion distance learning effective emotional employees encourage example expectations experience Explain facilitator feel Figure give goals human ideas identify important improve individual instructional inthe involves issues knowledge language lead leader leadership learners learning listening look materials meeting minutes negotiation objectives offer ofthe organization organizational participants perception performance person Pfeiffer planet play position practices presenter problems professionals qualities questions Rating relationships respect response roles Round score Setting share sheet situations skills strategy studies style successful Summary Talent Tell thinking topics trainer trust understanding unique workplace