The Six Sigma Black Belt Handbook, Chapter 5 - Six Sigma Management System Case Study, Part 5Here is a sample chapter from Six Sigma Black Belt Handbook, which offers the best and the latest information to assist you in solving some of the most complex problems imaginable. In this book written by the instructors of the world renowned Motorola University, you'll find valuable advice on how to integrate research and development, manufacturing, human resources, finance, marketing, quality, and customer service goals with their corporate vision, mission and key strategies. |
Contents
93 | |
94 | |
Mobilize Mode Activities | 103 |
Accelerate and Govern Mode Activities and the DMAIC Project Work | 105 |
Summary | 146 |
Common terms and phrases
Action Learning Analyze Phase ANOVA Answer assigned Business Process Improve cell Champion approved Chi Square tests Complex Product Control Chart Define Phase developed DMAIC DPMO eliminate end of day error rates Green Belt hr 12 orders/hr implementation plan Incoming Order Inventory large customers leadership team Measure Phase min./order 3 orders minutes Avg Motorola University consultant number of orders OE computer system OE personnel OE process operational definitions order entry errors order entry process order errors Order Spec.Key Entry order types order volume orders/hr 90 orders/day organization's Phase Tollgate Review pilot poka-yoke printed products printing plant process improvement product types quick wins rejectable error Repeat Orders root causes run same 20 schedule screener Sigma Management System Simple Product SIPOC Six Sigma campaign Six Sigma Management Six Sigma projects solution stages of OE stakeholder analysis stretch goals sub-team Team Meeting team members three OE Centers Tollgate Review Meeting