Supervision: A Decision-Making ApproachAbstract: This guide describes decision-making procedures for supervisors in social service agencies that can be used to increase the likelihood that clients will receive effective services. Topics focus on the technical justification for employing a systematic decision-making procedure and the role of supervision in social work; a framework for balancing, tracking and designating priorities for incoming work; a specific tracking procedure covering work planning, follow-up, and output; guidelines for reviewing the quality of assessment; intervention and evaluation methods; coordination of services provided; methods to encourage effective staff behavior; guidelines for selecting staff training programs; a summary of important interpersonal competencies; and practical suggestions for continued maintenance of effective supervisory skills. |
Contents
Preface | 7 |
Intake and Initial Case Planning | 21 |
Evaluating the Quality of Decision Making | 39 |
Copyright | |
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achieved agency agree Applied Behavior Analysis appropriate areas arranged assessment information caseload casework Chapter Checklist child welfare clearly described Client Client Client competency-based education concerning consequences contingent contract coordinate services criteria decision-making decisions desired behaviors desired outcomes drinking effective services encourage evaluation example expected factors Fanshel Figure foster care foster home framework gathered goal guidelines higher-level administrators identified important increase influence initial intake interac interaction intermediate steps interpersonal Interpersonal relationships intervention interviews involved Kadushin levels line staff methods monitor mother natural environment noted objectives observation out-of-home outcome categories parents performance person placement plans positive feedback positive incentives PRACTICE TASK problem profile procedures progress psychiatrist quality of services records refer regarding reinforcement reports request responsibility role selected self-monitoring self-report service agreement situations skills social workers sources specific Steven supervisors training programs verbal visits