books.google.com - The lack of trust in our healthcare system brings ominous results, from decreasing health outcomes to increasing costs, from organization inefficiencies to a pervasive pattern of litigation. This will only worsen as healthcare becomes subject to greater market mechanisms, and as patients, providers,...http://books.google.com/books/about/The_Trust_Crisis_in_Healthcare.html?id=STC1J2MUtWwC&utm_source=gb-gplus-shareThe Trust Crisis in Healthcare