Hospitality Law: Managing Legal Issues in the Hospitality Industry

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John Wiley & Sons, 2006 - Business & Economics - 427 pages
2 Reviews
Reliable advice to help hospitality managers prevent legal problems and avoid litigation.

Is an unhappy restaurant guest legally entitled to a refund for food she ate?  Is a hotel required to replace money that a guest claims was taken from his room?  Can a hospital food and beverage director legally accept a holiday gift from a vendor without threatening her employment status?

Hospitality Law, Second Edition provides readers with answers to these questions and more.  Packed with interactive exercises as well as up-to-date legal information specific to the hospitality industry, Hospitality Law benefits students by emphasizing preventive legal management and effective decision-making.

This Second Edition gives students and managers background on safety and security requirements, disputes with customers, hiring and firing employees, liabilities associated with serving alcohol, and much more, including:

  • New coverage of legal issues in travel and tourism, including those associated with transportation, travel agents, tour operators, gaming, mixed-use, and timeshare properties
  • Newly added real-world legal case summaries that illustrate the practical application of hospitality laws in actual hospitality operations. Each case summary features a "Message to Management" that gives the reader a clear explanation of the impact of the decision on best practices, as well as preventative measures managers can take to limit exposure
  • New coverage of legal issues related to amusement parks and the Internet booking phenomenon
  • New "International Snapshots" offering insights from practicing attorneys and other professionals regarding differences between U.S. and international laws related to hospitality
  • Updated Web exercises and guidance for researching on the Internet

Encouraging readers to think critically about legal concepts related to hospitality, Hospitality Law, Second Edition is an indispensable part of every hospitality manager's education.

  

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More updated cases in hospitality industry :) Read full review

Contents

CHAPTER
1
CHAPTER
4
CHAPTER 2
19
WHAT WOULD YOU DO?
81
LEGALLY MANAGING PROPERTY
85
WHAT WOULD YOU DO?
159
CHAPTER 7
165
WHAT WOULD YOU DO?
192
THE HOSPITALITY INDUSTRY IN COURT
258
WHAT WOULD YOU DO?
281
CHAPTER 12
303
WHAT WOULD YOU DO?
325
WHAT WOULD YOU DO?
373
WHAT WOULD YOU DO?
410
Copyright

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About the author (2006)

STEPHEN BARTH is an attorney and Professor of Hospitality Law and Leadership at the Conrad N. Hilton College of Hotel and Restaurant Management at the University of Houston, Texas. He is also the founder of HospitalityLawyer.com.

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