Results That Last: Hardwiring Behaviors That Will Take Your Company to the Top (Google eBook)

Front Cover
John Wiley & Sons, Dec 9, 2010 - Business & Economics - 320 pages
8 Reviews
Praise For Results That Last

"Quint Studer is a superb communicator with a deep belief in the power of relationships. His informal tone, sense of humor, and real-world stories bring his business principles to life. Results That Last has a vital, optimistic quality that will keep readers re-reading long after other leadership books have been relegated to a dark corner of the shelf."
--Nido Qubein, author of How to Get Anything You Want; President, High Point University; Chairman, Great Harvest Bread Company; and founder, National Speakers Association Foundation

"Results That Last is long overdue and fills a big gap in effective business management. There are legions of books that show us the way to achieve successful results in business, but very few that teach us how to institutionalize success. In reality, achieving success is the easy part. The real challenge is to achieve results that last. Quint Studer not only proves it is possible to hardwire a culture for lasting results, but lays out a simple, logical, and effective way to do so. Anyone who wants to make success a habit needs to read this book."
--Bob MacDonald, former CEO, Allianz Life of North America and author of Beat the System: 11 Secrets to Building an Entrepreneurial Culture in a Bureaucratic World

"I have always been fascinated by how the various parts of an organization work together to achieve strategic objectives. In Results That Last, Quint Studer explores the complex subject of performance improvement in a fresh, readable, and easy-to-grasp way. By standardizing certain business practices and leader behaviors, any company in any field can create an environment that allows it to achieve and sustain long-term results."
--David F. Giannetto, coauthor of The Performance Power Grid: The Proven Method to Create and Sustain Superior Organizational Performance
  

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Review: Results That Last: Hardwiring Behaviors That Will Take Your Company to the Top

User Review  - Anita - Goodreads

Reading for work...improved results and outcomes. Extremely practical...touching both on measurement and leadership practice. Really applicable. I'll be introducing some of the recommendations this year at work. Read full review

Review: Results That Last: Hardwiring Behaviors That Will Take Your Company to the Top

User Review  - Paul Berg - Goodreads

I read this book in 10 minute increments while waiting for my computer to boot up in the mornings. It's got some good ideas on things to do to improve your organization. I think I will hold on to it - could be useful. Read full review

Selected pages

Contents

Up or Out Deal with Low Performers and Move Your Organization to the Next Level
3
Round for Outcomes
25
Manage Up to Improve Performance
35
Build the Foundation Passion and Purpose
55
Reduce Leadership Variance
75
Measurement 101
89
Align Behaviors with Goals and Values
105
Create and Develop Leaders
123
Harvest Intellectual Capital
199
Recognize and Reward Success
211
Find and Recognize Difference Makers
225
Build a Culture around Service
235
Implement Pre and PostCustomerVisit Calls
251
Round on Your Customers Determine Your Customers What and Give It to Them
267
Key Words at Key Times
281
About Studer Group
295

Satisfied Employees Mean a Healthy Bottom Line
143
Know Your Employees What
161
Improve Employee Selection and Retention
171
Build Individual Accountability
187
Other Leadership Books By Quint Studer and Studer Group
297
Index
299
Copyright

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About the author (2010)

Quint Studer not only teaches it, he has done it. After leading organizations to breakthrough results, Quint formed the Studer Group®, an outcomes firm that implements evidence-based leadership systems that help clients attain and sustain outstanding results. He was named one of the "Top 100 Most Powerful People in Healthcare" by Modern Healthcare magazine for his work on institutional healthcare improvement. Studer was named "Master of Business" by Inc. magazine. For more information, visit www.studergroup.com.

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