Why High-tech Products Drive Us Crazy and how to Restore the Sanity

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Sams Publishing, 2004 - Consumers - 288 pages
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Alan Cooper calls for a Software Revolution - his best-selling book now in trade paperback with new foreword and afterword.

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How to design interfaces for normal people, not for programmers.

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This is the book that introduced me to interaction design, and helped me realize that this is what I wanted to do instead of programming. I recommend it because more programmers and their managers need to understand that, whether they are conscious of it or not, they are doing design work, and even if they have the best intentions, it's not their area of expertise. 

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