Quality is free: the art of making quality certain

Front Cover
McGraw-Hill, 1979 - Business & Economics - 309 pages
3 Reviews
Nontechnical in approach, this how-to manual for managers with accountability for product performance specifies ways in which quality problems can be prevented at each stage of production

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Review: Quality Is Free

User Review  - carl theaker - Goodreads

Corporate America 1990s required reading for all levels. It has some good insights. Read full review

Review: Quality Is Free

User Review  - Ed Selkow - Goodreads

Learned about this book the hard way. I was contracted to clean the offices of the foremost authority on quality control. Didn't only read the book but worked for the author's company and it changed my professional life. Read full review

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Contents

Quality May Not Be What You Think It Is
15
The Quality Management Maturity Grid
25
Management Understanding and Attitude
41
Copyright

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