Process Consultation: Its Role in Organization Development |
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Page 53
... chairman or someone in authority will make the decisions . The group can generate ideas and hold free discussion , but at any time the chairman can say that , having heard the discussion , he has decided to do thus and so . This method ...
... chairman or someone in authority will make the decisions . The group can generate ideas and hold free discussion , but at any time the chairman can say that , having heard the discussion , he has decided to do thus and so . This method ...
Page 54
... chairman has decided something after listening to the group for a few minutes , but where the action taken proved to be somehow out of line with what the chairman wanted . Upon later reconstruction it turned out that the group either ...
... chairman has decided something after listening to the group for a few minutes , but where the action taken proved to be somehow out of line with what the chairman wanted . Upon later reconstruction it turned out that the group either ...
Page 60
... chairman fights back and the group supports him either by joining in the rebuke to the challenger or by remaining silent , a norm has been formed that “ we don't challenge the authority of the chairman . " If , on the other hand , the ...
... chairman fights back and the group supports him either by joining in the rebuke to the challenger or by remaining silent , a norm has been formed that “ we don't challenge the authority of the chairman . " If , on the other hand , the ...
Contents
Diagnosis | 1 |
Communication Processes | 15 |
Gathering the Data 97 | 16 |
Copyright | |
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Common terms and phrases
able accepted action activities actual agree alternatives areas asked assumptions authority become behavior chairman clear client communication concern consider contact client cycle decided decision define described determine developed diagnosis difficult discussion effective effort evaluation example expect experience fact feelings felt forces formal functions give given goals group members help the group ideas identify important individual influence initial interpersonal intervention interview involved issues kind lead leader leadership less listen look manager meaning meeting method norms observations occur Once operating organization organizational pattern period person planning possible present president problem problem-solving procedure process consultant production proposal questions relations relationship response role rule share situation solution solve someone stage steps structure style subordinates suggest talk task tend testing things turn understand various wanted