Lean Six Sigma Service Excellence: A Guide to Green Belt Certification and Bottom Line Improvement

Front Cover
J. Ross Publishing, Oct 15, 2008 - Business & Economics - 312 pages
1 Review
Six Sigma and Lean, two of the most successful initiatives for improving quality and productivity rooted in the manufacturing sector, are now needed by service organizations and other non-manufacturing organizations. Written in language understandable to the average business professional, this book is an inexpensive path to greenbelt certification and a user friendly guide to successfully implementing lean six sigma practices in non-manufacturing organizations.
  

What people are saying - Write a review

User Review - Flag as inappropriate

amazing

Contents

VI
1
VIII
2
IX
4
XI
6
XII
7
XIII
8
XIV
9
XV
10
XCIV
153
XCVIII
155
C
156
CII
158
CIV
161
CV
163
CVI
165
CVIII
166

XVI
11
XVII
12
XVIII
13
XIX
15
XXII
16
XXIII
17
XXV
21
XXVII
24
XXVIII
27
XXIX
31
XXX
33
XXXI
35
XXXIII
36
XXXV
38
XXXVI
40
XXXVII
41
XXXVIII
42
XXXIX
43
XL
47
XLI
50
XLII
51
XLIV
52
XLV
53
XLVI
54
XLVII
62
XLIX
63
LI
65
LII
66
LIII
71
LIV
75
LV
79
LVI
84
LVII
85
LVIII
87
LIX
90
LXI
94
LXII
99
LXIII
104
LXIV
107
LXV
110
LXVI
113
LXVII
116
LXVIII
117
LXIX
123
LXX
128
LXXI
131
LXXIII
132
LXXIV
133
LXXV
135
LXXVI
137
LXXVII
138
LXXVIII
139
LXXIX
141
LXXX
143
LXXXI
145
LXXXIV
147
LXXXV
148
LXXXVI
149
LXXXVIII
150
XC
151
XCII
152
CIX
167
CX
168
CXI
169
CXIII
171
CXVI
172
CXVII
173
CXVIII
174
CXX
176
CXXI
177
CXXII
178
CXXIII
181
CXXIV
184
CXXV
186
CXXVI
187
CXXVIII
188
CXXX
189
CXXXI
193
CXXXII
195
CXXXIV
196
CXXXV
198
CXXXVI
199
CXXXVII
201
CXXXVIII
203
CXXXIX
205
CXLI
207
CXLII
210
CXLIII
211
CXLIV
212
CXLV
213
CXLVII
214
CXLIX
215
CLI
216
CLII
217
CLV
218
CLVII
219
CLIX
220
CLX
221
CLXI
223
CLXII
233
CLXIII
235
CLXIV
236
CLXV
239
CLXVI
240
CLXVII
241
CLXVIII
242
CLXIX
246
CLXX
247
CLXXI
249
CLXXII
252
CLXXIII
259
CLXXIV
262
CLXXV
263
CLXXVI
264
CLXXVII
265
CLXXVIII
267
CLXXIX
272
CLXXX
273
CLXXXI
274
CLXXXIII
277
CLXXXV
279
Copyright

Common terms and phrases

Bibliographic information