Hidden Conflict In Organizations: Uncovering Behind-the-Scenes DisputesConflict is a persistent fact of organizational life. Much of it, however, rarely becomes public and instead is expressed `behind the scenes' in such forms as avoidance, toleration, gossip and vengence. This book takes examples from a number of organizational settings and makes the case that far from being an occasional occurrence, conflict is embedded in their very fabric. The authors go on to illustrate the frequency of conflict, show how conflicts are actually handled and suggest that these conflicts can be better managed for organizational effectiveness. |
Contents
Peacemaking in Organizations | 63 |
The Private Ordering of Professional Relations | 92 |
The Role of Conflict in a Second Order | 116 |
The Suppression of Gender Conflict in Organizations | 165 |
The Cultural Roots of Discord | 187 |
| 229 | |
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