Designing Usable Electronic Text: Ergonomic Aspects Of Human Information Usage
Electronic documents offer the possibility of presenting virtually unlimited amounts of information to readers in forms which can be rapidly searched and structured to suit their needs. However, poor design and a failure to consider the user often combine to compromise the realization of this potential.; In this book, Dillon examines the issues involved in designing usable electronic documents from the perspective of the designer. It examines the human issues underlying information usage and emphasizes the issue of usability as the main problem in the electronic medium's failure to gain mass acceptance. In an attempt to provide a relevant description of the reading process that supports a more informed view of the issues, a series of studies examining readers and their views as well as uses of texts is reported. The results lead to the proposal of a user-centred framework that provides a broad qualitative model of the important issues for designers to consider when developing an electronic document.; "Designing Usable Electronic Text" focuses attention on aspects that are central to usability, and concludes with an analysis of the likely uses of such a framework and the realistic potential for electronic documents.
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Electronic documents as usable artefacts
So what do we know?
Describing the reading process at an appropriate level
the context of use
Capturing process data on reading
Information as a structured space
academic journals accuracy ADONIS anti-aliased Apple Macintosh application behaviour chapter classification cognitive cognitive psychology comprehension concept contents criteria described design process differences Dillon display domain effect electronic documents electronic text design electronic versions elements ergonomics ergonomists evaluation examine example experiment experimental format framework Gould human factors human-computer interaction HUSAT HyperCard hypertext identify image quality information model information technology input interaction interface investigation involved issues knowledge literature Loughborough University manipulation facilities McKnight mental models method navigation paper texts performance potential predict problems processor proof-reading psychological question readers reading from screens reading process relevant repertory grid reported representation scanning schemata Scrolls search facilities serial reading specific stage structure subjects suggest suitable target task analysis task model text type typical usability usage user-centred users variables verbal protocols visual word processor