Communication Skills

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Infobase Publishing, 2004 - Business communication - 145 pages
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Knowing how to communicate clearly and effectively in the workplace is a key to success. Communication Skills, Second Edition focuses on the importance of solid speaking, writing, listening, and conversational skills for thriving in the workplace. The book also covers additional communication skills that are useful in specific situations, such as techniques for conducting structured and productive meetings.
  

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Contents

Introduction
1
Writing With a Purpose
7
Speaking With Confidence
45
Communicating Effectively
67
Is Anybody Listening?
91
Making Meetings Work
107
Glossary
127
Bibliography
131
Index
135
Copyright

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About the author (2004)

RICHARD WORTH has many years' experience in writing and producing presentations for Fortune 500 companies such as General Electric, Merrill Lynch, Olin, Corning, and AT&T.

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