books.google.com - Winning strategies to keep your existing customers coming backA business's current customer base needs to be considered among the company's most valuable assets. Discover the practical tools to preserve and grow this asset—and boost your business—by tapping into The Hidden Power of Your Customers.Existing...http://books.google.com/books/about/The_Hidden_Power_of_Your_Customers.html?id=2r17bODsZskC&utm_source=gb-gplus-shareThe Hidden Power of Your Customers
