From Business Strategy to IT Action: Right Decisions for a Better Bottom Line (Google eBook)

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John Wiley & Sons, May 10, 2004 - Business & Economics - 320 pages
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From Business Strategy to IT Action gives companies of all sizes the tools to effectively link IT to business strategy and produce effective, actionable strategies for bottom-line results. The authors present CEOs, CFOs, CIOs, and IT managers with a powerful and accessible resource packed with such useful material as:
* The Strategy-to-Bottom-Line Value Chain, which integrates the management practices relating to planning, prioritization, alignment, and assessing a company's entire IT budget
* Methods for using IT Impact Management to establish IT culture and performance models for the business/IT connection
* The IT Improvement Zone, which quickly identifies where a company can focus its energies for maximum results
* And much more
  

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Contents

CHAPTER 1 Define the Goals
1
CHAPTER 2 Ask the Right Questions
17
CHAPTER 3 Connect to the Bottom Line
33
CHAPTER 4 Understand Costs and Resources
47
CHAPTER 5 Focus on the Right Things
73
CHAPTER 6 Adopt Effective Process to Produce Action
91
CHAPTER 7 Tackle the Practical Problems
111
CHAPTER 8 Make the Right Decisions
129
CHAPTER 10 Keep Score
199
CHAPTER 11 Deal with Culture
213
CHAPTER 12 Chart the Path to Implementation
233
CHAPTER 13 Define Whats Next
253
CHAPTER 14 Answer the So What? Question
271
APPENDICES
277
Bibliography
313
Index
323

CHAPTER 9 Plan for the Right Results
167

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Popular passages

Page 319 - Henry Mintzberg and Joseph Lampel, "Reflecting on the Strategy Process", Sloan Management Review, Spring 1999, pp.

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About the author (2004)

Robert J. Benson is a principal with The Beta Group, a consulting firm with clients in the United States and throughout the world. He is affiliate professor of computer science at Washington University and part-time professor of information management at Tilburg University in the Netherlands. He is coauthor of Information Economics: Linking Information Technology and Business Performance and Information Strategy and Economics.

Thomas L. Bugnitz is President of The Beta Group. He is a frequent speaker on technology management and an adjunct professor at Washington University.

William B. Walton is a principal with The Beta Group. Prior to joining The Beta Group, he spent seventeen years with Gartner Group, where he developed IT measurement services and associated analytical methods.

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