Supervision in the Hospitality Industry: Leading Human Resources
Human resources are led, not managed. Supervision in the Hospitality Industry: Leading Human Resources, Sixth Edition is about leading the people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors—the people on whom success or failure of every hospitality enterprise depends. It is a book about first-line supervision, written especially for the beginning leader, newly promoted supervisor, or anyone planning a career in the hospitality field. Even experienced managers will find if full of useful ideas and insights. Revised and updated to include increased coverage of contemporary diversity initiatives, with information on recruitment and retention, and additional profiles of individuals and companies, Supervision in the Hospitality Industry provides a basic understanding of a leader's role and responsibilities applied to the hospitality industry.
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Review: Supervision in the Hospitality Industry: Leading Human ResourcesUser Review - Inas El Mallah - Goodreads
Supervision in the Hospitality Industry provides comprehensive coverage of the principles, theories, human relations techniques, and decision-making skills that are required to manage a workforce to ... Read full review
Review: Supervision in the Hospitality Industry 6th (sixth) edition Text OnlyUser Review - Goodreads
Another good textbook on supervision and management of restaurants. Read as part of curriculum for Culinary Arts classes at Art Institutes International of Kansas City.
Leaders Supervisors and Associates
EEO Laws and the Hiring Process
Planning for Change
Total Quality Management
Who Will Do the Training?
ASSOCIATES TO MEET THE PERFORMANCE STANDARDS 283
Approaches to Discipline
Planning Your Own Time
Determining Labor Needs
Labor Market Conditions
Theories of Motivation
The JobProviding an Attractive
Other editions - View all
Supervision in the Hospitality Industry, 7th Edition
John R. Walker,Jack E. Miller
Limited preview - 2011