Quality is free: the art of making quality certain

Front Cover
New American Library, Jan 1, 1980 - Business & Economics - 270 pages
3 Reviews

From inside the book

What people are saying - Write a review

Review: Quality Is Free

User Review  - carl theaker - Goodreads

Corporate America 1990s required reading for all levels. It has some good insights. Read full review

Review: Quality Is Free

User Review  - Ed Selkow - Goodreads

Learned about this book the hard way. I was contracted to clean the offices of the foremost authority on quality control. Didn't only read the book but worked for the author's company and it changed my professional life. Read full review

Contents

Part One THE UNDERSTANDING
1
Making Quality Certain
3
Quality May Not Be What You Think It Is
13
Copyright

14 other sections not shown

Common terms and phrases

References to this book

All Book Search results »

Bibliographic information