Send: The Essential Guide to Email for Office and Home
Knopf Doubleday Publishing Group, Apr 10, 2007 - Business & Economics - 247 pages
When should you email, and when should you call, fax, or just show up?
What is the crucial—and most often overlooked—line in an email?
What is the best strategy when you send (in anger or error) a potentially career-ending electronic bombshell?
Enter Send. Whether you email just a little or never stop, use a desktop or a handheld, here, at last, is an authoritative and delightful book that shows how to write the perfect email—at work, at school, or anywhere. Send also points out the numerous (but not always obvious) times when email can be the worst option and might land you in hot water (or even jail!).
The secret is, of course, to think before you click. Send is nothing short of a survival guide for the digital age—wise, brimming with good humor, and filled with helpful lessons from the authors’ own email experiences (and mistakes). In short: absolutely e-ssential.
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Review: SendUser Review - Lydia - Goodreads
Send is full of amusing examples of things can unintentionally change the meaning of your email, like: - Using a formal salutation vs. a friendly one. - Whether you mirror the tone of the email you ... Read full review
Review: Send: The Essential Guide to Email for Office and HomeUser Review - Kathryn - Goodreads
This is such a practical book!! It dissected the various aspects of email that we may be unclear about (ie. the proper use of bcc) interspersed with examples of good and bad email uses. I found it to ... Read full review
Introduction Why Do We Email So Badly?
When Should We Email?
The Anatomy of an Email
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