The Managed Health Care Handbook

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Peter Reid Kongstvedt
Aspen Publishers, 2001 - Medical - 1408 pages
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This thoroughly revised and updated book provides a strategic and operational resource for use in planning and decision-making. The Handbook enables readers to fine-tune operation strategies by providing updates on critical managed care issues, insights to the complex managed care environment, and methods to gain and maintain cost-efficient, high quality health services. With 30 new chapters, it includes advice from managers in the field on how to succeed in every aspect of managed care including: quality management, claims and benefits administration, and managing patient demand. The Handbook is considered to be the standard resource for the managed care industry.

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Contents

CHAPTER 3TYPES OF MANAGED CARE ORGANIZATIONS
28
CHAPTER 4INTEGRATED HEALTH CARE DELIVERY SYSTEMS
42
CHAPTER 5ELEMENTS OF THE MANAGEMENT CONTROL
73
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