40 pages matching writers in this book
Results 1-3 of 40
What people are saying - Write a review
We haven't found any reviews in the usual places.
ALTERNATIVES TO THE AMERICAN JUDICIAL SYSTEM
OLD SOLUTIONS FOR OLD PROBLEMS
11 other sections not shown
action line advertising agencies appliance arbitration attorney AUTOCAP Barrett Better Business Bureau businesspeople buyer California Call for Action CBBB Chevrolet City committee committeemen complaint letters complaint management complaint process complaint-handling Congressman constituents Consumer Affairs consumer complaints corporation costs customer service decision dispute employees federal Federal Trade Commission FICAP grievance Hink's individual industry Insurance Officer interest interview Joseph Magnin KABC KGO-TV MACAP major appliance manufacturer mechanisms ment merchandise Nader Ombudsman organization Pachtner panel parties person Philadelphia plaints problems procedure purchase Ralph Nader received repair representative resolved response Review Roses salesperson San Francisco SFCA SFCA's small claims courts social South Philadelphia staff sumer telephone tion told trade association U.S. Congress union Virginia Knauer volunteers Walker-Thomas warranty woman workers writers