books.google.com - If your company’s goal is to become fast, responsive, and agile, more efficiency is not the answer--you need more slack.Why is it that today’s superefficient organizations are ailing? Tom DeMarco, a leading management consultant to both Fortune 500 and up-and-coming companies, reveals a counterintuitive...http://books.google.com/books/about/Slack.html?id=563gvssRPvkC&utm_source=gb-gplus-shareSlack
