The Helping Relationship: Process and Skills
Counseling is not just a specialized profession reserved for a few trained individuals. All people are called upon at certain points in their lives to serve as counselors, listeners, or helpers in some way. Basic counseling skills are a necessity for every single individual, whether one is a parent listening to his teenager, a family member helping another cope with the loss of a loved one, a doctor counseling a patient about a terminal illness, a friend providing support for another friend, or even a business professional engaging in active listening at a meeting or interview. Counseling requires leadership and compassion, and it is a skill that all must possess in order to live with others in the world. This book describes in non-technical language the human helping process and provides training for anyone interested in becoming a helper. Filled with examples and step-by-step outlines on how to develop basic counseling skills, this book focuses on helping people learn to help themselves and each other. Providing a systematic approach to acquiring helping skills, this book cuts through psychological jargon and reaches across various professions and settings. Readers are asked to consider important personal issues of being a helper as they enter professional or paraprofessional roles as helpers. Social workers, counselors, human service professionals, business professionals, law professionals, medical professionals, and anyone interested in becoming a helper.
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Characteristics of Helpers
The Helping Process
Helping Skills for Understanding
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action American Counseling Association approach assist helpees awareness basic become behavior change chapter clarify comfort contract coping skills counseling counselors countertransference crises crisis cultural described desensitization develop discussion effective emotional empathy ethical example expectations experience explore expression facilitate feedback focus focusing formal give goals grief groups growth guidelines helpee needs helpee's helpees feel helper and helpee helping interviews helping process helping relationship helping skills human ideas important interpreting involved issues learning listening means Meichenbaum messages methods motives one's outcomes Pacific Grove paraprofessional perceived perception person planning problem-solving problems professional helpers psychological psychotherapy questions reactions referral reflecting reinforcing relaxation responsibility reward rience role School Counselor self-actualization self-help situations skill clusters social solving specific stages statement steps stress summary systematic desensitization talk theory of helping tion trust unconditional positive regard understanding usually values verbal