Messages: The Communication Skills Book
New Harbinger Publications, Mar 3, 2009 - Family & Relationships - 360 pages
Many people assume that good communicators possess an intrinsic talent for speaking and listening to others, a gift that can't be learned or improved. The reality is that communication skills are developed with deliberate effort and practice, and learning to understand others and communicate your ideas more clearly will improve every facet of your life.
Now in its third edition, Messages has helped thousands of readers cultivate better relationships with friends, family members, coworkers, and partners. You'll discover new skills to help you communicate your ideas more effectively and become a better listener. Learn how to:
Messages is a comprehensive handbook in a most important human skill-personal communication. Reading it made me feel like an enthusiastic partner in an achievable learning endeavor.
What people are saying - Write a review
Review: MessagesUser Review - Jenn - Goodreads
Basic Skills: Listening Self Disclosure Expressing Advanced Skills: Body Language Paralanguage and Metamessage Hidden Agenda Transactional Analysis Clarifying Language Conflict Skills ... Read full review
Review: MessagesUser Review - Brian - Goodreads
A clearly written, easy to use tool for communication skills. I'm not sure I agree 100% with the chapter on communicating with children. Overall, I think it is a helpful primer on communication skills ... Read full review