Many people assume that good communicators possess an intrinsic talent for speaking and listening to others, a gift that can't be learned or improved. The reality is that communication skills are developed with deliberate effort and practice, and learning to understand others and communicate your ideas more clearly will improve every facet of your life.
Now in its third edition, Messages has helped thousands of readers cultivate better relationships with friends, family members, coworkers, and partners. You'll discover new skills to help you communicate your ideas more effectively and become a better listener. Learn how to:Read body languageDevelop skills for couples communicationNegotiate and resolve conflictsCommunicate with family membersHandle group interactionsTalk to childrenMaster public speakingPrepare for job interviews
Messages is a comprehensive handbook in a most important human skill-personal communication. Reading it made me feel like an enthusiastic partner in an achievable learning endeavor.
-Virginia Satir, author of Peoplemaking and The New Peoplemaking