In the Age of the Smart Machine: The Future of Work and Power
A Harvard social scientist documents the pitfalls and promise of computerized technology in business life, warning that advanced information technologies present us with a fateful choice--to continue automation at the risk of robbing workers of gratification and self-image, or to "informate" and empower ordinary working people to make critical and collaborative judgments.
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Review: In The Age Of The Smart Machine: The Future Of Work And PowerUser Review - Michael Quinn - Goodreads
A comprehensive history of work and the dynamics of working environments Read full review
Review: In The Age Of The Smart Machine: The Future Of Work And PowerUser Review - Richard - Goodreads
Zuboff is the best writer on implications of technology for our time. Sadly, this and her subsequent book, "The Support Economy," are her only two book-length works (to my knowledge; if someone knows ... Read full review