A systems approach to small group interaction
"A Systems Approach to Small Group Interaction" pioneered the systems approach and is the only book that integrates all important small group topics into a single comprehensive conceptual model. The text also features a unique systematic organization. Each chapter begins with a brief preview, followed by a glossary of terms, a real life case study, and then the chapter text material; next comes several experiential exercises for skill development, and finally the chapter concludes with two original readings.
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The Systems Perspective
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acceptance agenda approach asked attitude behavior chapter communication Conflict Resolution decision defensive develop dynamics effective employees encounter group equifinality evaluation example feedback feel Figure fishbone followership function goal group discussion group members group norms groupthink groupware Harvard Business School ideas identify important increase individual involved Kepner-Tregoe leader leadership style listening meeting ment Microsoft Exchange Server motivation negotiation networks nonverbal organization organizational change participation Paul Hersey percent person position problem problem-solving productivity questions refers relationship Relevant Background Factors Reprinted by permission Resolution and Decision-Making response roles Saturn Corporation self-disclosure situation Situational Leadership small group interaction Social Influence Processes solution solving someone status strategy supervisor systems theory talk task team dynamics team members tend theory things tion topic trait theory Tubbs type of group values William Schutz