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Walter A Shewhart
W Edwards Deming
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achieve activities Akao American Author's notes causes communications company's concept continual improvement control chart cost create Crosby Crosby's define Deming Prize Deming Seminar Deming's develop diagnosis diagram Edwards Deming employees engineering establish executive Feigenbaum FIGURE flowchart Genichi Taguchi ideas identify individual industry Ishikawa Japan Juran Kaoru Ishikawa leaders leadership loss function management's manufacturing measurement ment Mizuno Mogensen Myron Tribus Noriaki Kano notes on Deming organization organizational performance philosophy problems Process Management Quality By Design quality control circles quality efforts quality function deployment quality improvement Quality Is Free Quality Journal quality management quality movement requirements role Sarasohn Shewhart specific standard statistical methods statistical process control step strategic initiatives Strategy Management supervisor suppliers Taguchi techniques theory tion total quality control Tribus understand variation vision Walter Shewhart workers Zero Defects