Profiles in Quality: Learning from the Masters"This book traces the history and development of the Quality movement by focusing on its early authorities and by comparing, contrasting, and placing their theories in a modern context. The author's "Rings of Management" shows how the various philosophies can be synthesized into a strong unified effort. These short biographies tell the story of people who helped make quality happen. They reveal how the concepts of quality were products of their time, as well as how they have evolved ... Subjects for the biographies include Shewhart, Deming, Juran, Sarasohn, Ishikawa, Taguchi, Kano, and others."--Publisher web page, |
Common terms and phrases
achieve activities Akao Author's notes causes communications company's concepts continual improvement control chart cost create Crosby Crosby's define Deming Prize Deming Seminar Deming's develop diagnosis diagram Edwards Deming employees engineering establish executive Feigenbaum FIGURE flowchart Genichi Taguchi ideas identify individual industry Ishikawa Japan Juran Kaoru Ishikawa leaders leadership loss function management's manufacturing measurement ment Mizuno Mogensen Myron Tribus Noriaki Kano notes on Deming organization organizational PDSA performance Personal Management philosophy problems Process Action Chart Process Management Quality By Design quality control circles quality efforts quality function deployment quality improvement Quality Is Free Quality Journal quality management requirements role Sarasohn Shewhart specific standards statistical methods step strategic initiatives Strategy Management supervisor suppliers Taguchi techniques theory tion top management total quality control Tribus understand variation vision Walter Shewhart workers Zero Defects