Listening: The Forgotten Skill

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John Wiley & Sons, May 7, 1982 - Business & Economics - 153 pages
6 Reviews
A practical guide that teaches all the skills of active, effective listening. Focuses on the importance of listening in all on-the-job relationships. Brings together current information on communication and interaction that can improve social and family relations.

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Review: Listening: The Forgotten Skill: A Self-Teaching Guide

User Review  - Ahmad ALGhamdi - Goodreads

It presented new good ideas. However, it's a little bit boring! By the way, there is a mistake in the diagram on page 2; listening part 40% should be talking part 35%. Read full review

Review: Listening: The Forgotten Skill: A Self-Teaching Guide

User Review  - Jayme - Goodreads

The ideas this book is grounded upon are sound, but the author was prone to presenting long lists of 'shoulds' without solid examples of 'how you should'. I felt a bit lost at times and the ... Read full review

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Contents

WHAT IS LISTENING AND WHAT CAN IT DO
1
SelfAwareness 5 Professional
17
BARRIERS BETWEEN LISTENER AND SPEAKER
37
Copyright

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About the author (1982)

Madelyn Burley-Allen, the founder and President of Dynamics of Human Behavior, has conducted over 2,000 seminars on listening and management for organizations around the world. A frequent speaker at state and national conferences, she has consulted for such companies as AT&T, DuPont, IBM, and State Compensation Insurance Funds all over the country. Her work has been covered in numerous magazines and newspapers, including Glamour and Working Woman, and she has appeared on several national television and radio shows. She is the author of Listening: The Forgotten Skill, also available from Wiley.

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