Ten Steps to Jumpstarting Government Reform a Guide to Managing the Reform ...

5-point scale actual agencies assembly line budget analyst Budgeting for Outcomes budgeting process bureaucracy calculated caseworkers City’s Cole county continuous improvement Core Idea cost county level Cross Functional Culture Change detailed Process Flow determine disaster DOPW elected eliminated end product estimated example expenses Family Welfare FEMA Flow Charts developed focus forklift driver forklift product foster children Function’s budget Function’s processes goals government organization Government Reform Committee Government Reform Process horizontal Function hurricane Katrina implementation Improvement Teams WIT increased innovation input Jodi Rell lawn mowers level of seriousness man-hours Management Steering Committee manufacturing meet mileage Mission Statement month organization’s pallet percent performance appraisals Performance Management Steering Performance Measurement personnel priorities problem Process Flow Chart Quality Management TQM Residents were least responsibility schedule Six Sigma staffing level state’s Strategy Management supervisor surveyed time-study analyst Total Quality Management vertical Functions WIT’s