Organizational Communication: Theory and Practice |
Contents
INTRODUCTION | 1 |
2 The Hospital as an Information System | 18 |
Human Communication Processes | 27 |
Copyright | |
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accomplish analysis behaviors bers case-study Chapter classical theory communica complex conflict cooperation coordinate describes direct discuss effective employees environmental equivocality ethical evaluate example external communication channels external organizational communication feedback formal functions Hawthorne Studies help organization members hospital human communication human-relations theory identify implicit contracts important individual influence information inputs innovation interaction internal and external interorganizational interpersonal communication interpersonal relationships interpret Kreps leadership Love Canal ment message systems model of organizing motivation munication needs networks nonverbal nonverbal communication orga organiza organization mem organization's organizational activities organizational culture organizational goals organizational tasks organizational theory organizational-culture output performance gaps person perspective primary problems proxemics public relations public-relations relevant environment relevant information response roles serial communication Small-group communication social specific strategies stress structure systems theory theme theory of organizing Theory Y therapeutic communication tion members tive Weick Weick's model workers zational