Problem-solving in Groups

Front Cover
Gower Publishing, Ltd., 2002 - Business & Economics - 163 pages
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It has long been established that groups are likely to solve many problems more successfully than individuals - with this book, the author provides readers with the tools and techniques to make this process transparent and effective. This edition contains new chapters on virtual teams and group facilitation, recognizing the ever-increasing role of both. The overall process, and the individual techniques which are covered in detail, are applicable to people working at all levels who are interested in working together to improve the performance of their organization and to ensure that problems are solved permanently.
  

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Contents

An introduction to group problemsolving
3
Group problemsolving in the twentyfirst century
9
Problemsolving groups
13
Problemsolving in virtual teams
19
Part n Problemsolving techniques
31
The problemsolving process
33
Brainstorming
41
Defining problems clearly
49
Interpreting data
73
Finding solutions
83
Costbenefit analysis
97
Part HI Following through
103
Presenting solutions
105
Monitoring and evaluating results
113
Working together
119
Facilitating problemsolving groups
139

Analyzing problems
57
Collecting data
67

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References to this book

Managing Working with the Public
Sue Goss
No preview available - 1999
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