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THE SAMPLES OF ELDERLY PEOPLE
ASSESSING INFORMATION NEEDS
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action agencies aids to daily Appendix apply appropriate areas asked assessed attendance allowance Borough of Greenwich Chapter chiropodist clubs Column percentages West control district council daily living damp dentist dentures DHSS difficulties district Column percentages domiciliary draughts Elderly Forum estate warden evaluation example finance foot clinic Greater London Council health promotion health visitor hearing aids higher home help households housing and heating housing benefit supplement housing department housing tenure included information pack information received leaflets loft insulation London Borough mainly meals on wheels OPCS optician percentages West Greenwich personal intervention positive outcomes potential information needs preventive services received information referrals relevant reported researchers RNID second interview second survey services and aids sheltered housing sheltered tenants single payments social contacts socially deprived successful outcomes Summary supplementary pension Table take-up target district transport voluntary welfare rights wellbeing West Greenwich respondents workers