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21 job attributes Aames Activities and Customer American Trucking Associations annual growth rate ATA Foundation commissioned attitude toward truck biggest payoffs Bureau of Labor choose truck driving commitment construction current job Customer Friendliness Debra Christenson definitely driver attrition driver churning driver satisfaction driver shortage issue driver training employees estimated four factor groups frequently mentioned Gallup conducted Gallup Organization Gallup Poll Hours image of truck Impact important industry growth Labbe Associates labor force Labor Statistics long-tenured drivers Musical Chairs Non-Driving Activities North Dakota number of truck occupation Patrick Quinn payoffs will occur percent predictors of overall profes projections qualified drivers recommend truck driving regression analysis respondents responses not included safety satis satisfaction with truck satisfied say their images shortage of qualified Sources and Notes specific job attributes Steadiness Total hires truck dri truck drivers truck driving profession truckers trucking company executives trucking executives trucking industry data truckload turnover